CANADA Shipping & Returns


This page is designed to provide some idea of how much it will cost to ship your order. Please note that actual cost may vary for express and international shipping Select country where the product will be shipped to and enter zip or postal code with estimated weight in a pound (lb)


If an item is damaged during shipping or is not as described, will I be responsible for the return shipping charges?
Such charges will be covered by

How do I receive a return shipping label?
Please contact us via phone or email with a reason for return. We will then send you a shipping label with an RMA number via email or postage.

When will I receive my refund?
A refund or customer credit (for exchanges) will be issued within 15 ~ 30 business days. All refunds will be issued in the original form of payment. Please allow one monthly billing cycle for the credit to appear on your credit card statement.


Do you ship to APO/FPO military addresses or P.O. Boxes?
We do ship to military addresses and P.O. Boxes. Please also note that we can only ship your items via Basic or Quick delivery. Basic delivery requires three additional days for shipping.

Do you save my billing and shipping information so I don't have to enter it each time I place an order?
If you are a registered user and have signed in, yes. The current address we have on file for you will automatically show up in Step 2 of the Checkout process. You will be able to make any revisions at this time or enter in a different "Ship To" address.

What is the difference between shipping and a billing address?
Your shipping address is where you would like your order to be shipped to; your billing address is the same address you used to place an order with your credit card.